There are many moving parts in a renovation project that can easily be taken for granted. Co-op and condo board approvals, permits, design, selection, procurement, and timely logistics for delivery of finishes are just some of the parts to any renovation. Handling all of these moving parts in a skillful and deliberate manner is a key to staying on time and on budget for any renovation project. We handle the entire process, ensuring a successful outcome and a happy customer
We believe that our beautiful finished products must be matched with unparalleled customer service in order to provide our customers the experience that they come to expect from us. Each one of our customers is assigned a dedicated office liaison to help with day to day questions, handle selections, procurements, board approvals, and any other non-build aspects of your project.
In this industry, communication is just as important as the design. That’s why GalleryKBNY uses cutting-edge technology to bridge the gap in the communication process with our clients. Thanks to JobTracker, our clients have the ease of making payments and material selections at the touch of a button, which is great for those who have very busy schedules.Go To Job Tracker
CONSTANT COMMUNICATION WITH YOUR TEAM IS KEY
Every customer is assigned a dedicated liaison who handles board approval, filing for permits, and works with your dedicated designer on selections and procurements. From there, your dedicated liaison stays involved through completion of the project, communicating with your at every step of the way.
Each project is assigned a dedicated designer who takes site measurements, prepares renderings, and meets with you to review the design of your proposed renovation project. From there, the designer is attached to the project, making sure that the project is living up to the exceptional quality our customers expect of us.
CUSTOMER ASSIGNED A DEDICATED OFFICE LIAISON
MAKE INITIAL CONTACT WITH CUSTOMER AND BEGINS EXPEDITE PROCESS
CUSTOMER ASSIGNED A DEDICATED DESIGNER/PLANNER
SITE MEASUREMENTS VISIT TO PREPARE RENDERS AND CONFIRM SITE PLANS AND CONDITIONS
IN-OFFICE MEETING WITH CUSTOMERS TO REVIEW PLANS AND RENDERINGS FOR APPROVAL
LIAISON USES DESIGN MEETING TO UPLOAD ALL SELECTIONS, OPTIONS, AND VARIETIES FOR CUSTOMER APPROVALLearn More
LIAISON ORDERS ALL SELECTIONS FOR PROJECT TO BE INSPECTED PRIOR TO DELIVERY TO PROJECT SITE
COMPLETE FINAL SPEC BOOKFOR SITE
PROJECT WALKTHROUGH, DELIVERY OF PROJECT SUMMARY DOCUMENT AND WARRANTY BOOK